To visualize routine activities, gather all tasks on a Kanban board, including scheduled ones through automation rules, whether they belong to a Jira software project or a Jira SM service project. You can also display service requests from your Jira… Continue Reading →
In a previous blog, I had shared the steps to connect a service project to a Jira Kanban board. This enabled us to manage service requests with greater efficiency and transparency. However, other than the service requests, we might encounter… Continue Reading →
“Kanban” is the Japanese word for “Signboard”. Toyota introduced and refined the use of kanban in a relay system to standardize the flow of parts in their just-in-time production lines in the 1950s. If you work in services or technology,… Continue Reading →
In one of my earlier blogs, I briefly introduced the topic of forms. In this blog, “Jira Service Management Forms: Enhancing User Experience” I will dig deeper into request types and forms in Jira Service Management. Request types represent the… Continue Reading →
Let’s start with the definition of automation. Automation removes the need to perform manual, repetitive tasks by allowing your teams to automate their tasks, processes, and workflows. In one of my earlier blogs, i had touched upon the Jira automation… Continue Reading →
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